my "always free" instance was terminated and I am not allowed to create the same again — Cloud Customer Connect
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my "always free" instance was terminated and I am not allowed to create the same again

I created my instance in April, then I received this mail:


as a result, my free hosting was canceled, and I am not allowed to create the same, because it asks me to pay to increase the limits

Can anyone take a look? I already spent a lot of time creating the instance, and it's very frustrating
I can provide any details

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