Custom deep link for manager to open journey task of direct report — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Custom deep link for manager to open journey task of direct report

edited Jul 3, 2025 12:55PM in Journeys 1 comment

Summary:

Journey comprises two tasks, one questionnaire for employee to complete, once completed passes to manager to review and complete their own questionnaire.

Require an alert to direct manager not just to their task, but to the employee's journey as this method allows the manager to view the employee's questionnaire responses.

Using alert Task Assigned for Performer, have created a new template for manager which includes URL

https://xxxx-yyyy.fa.ocs.oraclecloud.com/fscmUI/redwood/worker-journeys?tab=assignedJourneys&searchTerm=DG%20Outside

Every time URL is included in alert message text, in Source Code Editing Mode, URL is removed on save. If I replace URL with 'seeded' deep link, URL saves correctly.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!