Redwood Benefits: What is the meaning of Pencil Icon on Pending Actions — Cloud Customer Connect
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Redwood Benefits: What is the meaning of Pencil Icon on Pending Actions

Summary:

Hi,

When you open the Classic Pending Action tile, there is no Pencil Icon or anything else to click on.

In Redwood, pending actions will appear on the Summary Page, and there will be an additional icon, the Pencil Icon, which does nothing. This may confuse the end consumer.
What is the functionality of the Pencil Icon? Can this be turned off?


Thanks!

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