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Offboarding journey with severence

in Journeys 2 comments

Does anyone have an example of an offboarding journey that includes severence letters and collection of the signed severence letter?

For example,

Action / Action Reason is involuntary termination / staff reduction

Journey is kicked off based on the Action / Action Reason

Task 1 - Employee to update personal email address and home address

Task 2 - HR enters severence amount

Task 3 - PDF of severence letter automatically sent to Employee personal email address

Task 4 - Employee signs severence letter or uploads copy of signed letter; document automatically attached to DOR

If clients aren't handling this through automation, how is it being handled?

The OOTB Oracle journey for Offboarding is quite basic and doesn't touch on anything related to distributing or collecting legally required forms to/from colleagues.

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