24D Transaction review and control still showing incomplete action after approvals — Cloud Customer Connect
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24D Transaction review and control still showing incomplete action after approvals

in Receivables & Collections

Summary:

24D Transaction review and control still showing incomplete action after approvals

Content (please ensure you mask any confidential information):

We also tested the below and the results was not as expected.

In completing a Transaction after Approval

1. Transaction Status Complete

2. User Incomplete the transaction

3. Transaction Status changed to Incomplete

4. Transaction updated and Completed

5. Transaction Status changed to Complete6. Transaction was not returned for Approval

7. Expected results was for the Status to be Pending/Approval

Reworking a Transaction

1. Transaction available under Transaction Approval Info let - as expected

2 . Transaction Status – Pending Approval. Approval History is updated- as expected

3. Transaction Distribution greyed out for Approver - as expected

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