how to delete the Inactive Relationships from the Contacts — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

how to delete the Inactive Relationships from the Contacts

in Sales 1 comment

Summary:

We are facing an issue while trying to delete a Contact–Account relationship.

Problem Details:

  • A relationship exists from the Contact side to the Account and is visible in the UI.
  • However, when checked via Postman (REST API), the relationship status is "I" (Inactive).
  • From the Account side, there is no corresponding relationship to the Contact.
  • Due to this mismatch, attempts to remove the relationship from the Contact result in errors.

Actions Taken:

  1. UI Attempt:
    • Tried deleting the Account relationship from Contact → Relationships.
    • Error received:
      "Attribute set for ReversedRow in entity RelationshipEO failed"
  2. API Attempt (Postman):
    • Queried the relationship using the
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!