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Two eligibility profiles at Program Level

edited Jul 22, 2025 1:43PM in Benefits 2 comments

A program has two eligibility profiles:

  1. One has Departments
  2. The other has Positions

The employee is eligible for the program:

This is the config at program level for Conversion LE:

According to this doc:

I did not mark any profile as required, so that when either is satisfied it should enable the program for the employee.

Problem Statement: Employee is unable to see this program when running Conversion LE, even though he's eligible for it.

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