The New Hire Life Event is not automatically detected on an employee’s Benefits Summary. — Cloud Customer Connect
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The New Hire Life Event is not automatically detected on an employee’s Benefits Summary.

Summary:

The New Hire Life Event does not detect an employee’s hire in the Benefits Summary.

Content (please ensure you mask any confidential information):

Hello Team,

When we perform a hire and view the employee in Benefits as an admin, the system should normally detect the hire as a New Hire Life Event and automatically display it in the Potential Life Events section of the Benefits Summary so it can be evaluated.

Navigation: Benefits Administration → Benefits Activity Center → Benefits Summary

Best regards.

Version (include the version you are using, if applicable): 25B


Code Snippet (add any code snippets that support your topic, if applicable):

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