Support for Four-Part Name Structure in Customer Creation (Person Type) — Cloud Customer Connect
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Support for Four-Part Name Structure in Customer Creation (Person Type)

in Sales 2 comments

Summary:

When we try to create a new customer with type Person in Oracle Fusion (Receivables / Customer Data Management), the current configuration only supports the standard name fields: First Name, Middle Name, Last Name, and Suffix.

However, in our business case (aligned with regional naming conventions in [Country - e.g., Saudi Arabia ]), we require a name structure composed of:

  • First Name
  • Second Name
  • Third Name
  • Last Name

We tried using the Middle Name field to combine Second and Third Names, and we also noticed that the FBDI template includes a field called Person Second Last Name, which is stored in the backend (HZ_PARTIES.PERSON_SECOND_LAST_NAME), but this field is not available in the standard UI or full name concatenation logic.

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