Starting a journey from another journey task — Cloud Customer Connect
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Starting a journey from another journey task

Summary:

We are starting a new Journey from a Journey task using the link https://<instance>/hcmUI/hcm/vp/journey/journey-details?journeyId=<Journey ID>. The Worker lands on a task lets say Task 1 which is meant to add attachments. The Worker being the Performer is able to do that. The owner of the task is an AOR.

The next task (Task 2) is for the same AOR as Performer and Owner which is to validate the attachments in the previous task (Task 1). However the AOR does not have access to the previous task where the AOR is the Owner.

If we dont start this journey by the above link and just Allocate the Journey, then it works perfectly and the AOR is able to go to the previous task and see the attachments that were uploaded by the worker in Task 1

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