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Contextual Journey not Triggered by Quick Actions

in Journeys 1 comment

Summary:

We created a Contextual Journey with Context = Me and Contextual Action = Document Records; it has 1 task in it and the task type is Application Type, Application Task is Me- Document records as shown in below screenshots. However, when we add document from Me - Document Records, the journey is not triggered. There is no task assigned in Journeys.

*Both Journeys and Journeys Setup page are in Redwood.


Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable): 25B



Code Snippet (add any code snippets that support your topic, if applicable):

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