Are OFS Forms (with Data Fields and Form Fields) Supported in Offline Mode? — Cloud Customer Connect
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Are OFS Forms (with Data Fields and Form Fields) Supported in Offline Mode?

in Field Service 3 comments

Summary:

I want to confirm behavior in offline scenarios particularly for field technicians using the mobile app.

  1. Are OFS Forms (containing both Data Fields and Form Fields) usable while offline on the mobile app?
  2. Will the form submission:
    1. Be cached locally if the technician is offline?
    2. Trigger the appropriate formSubmitted event once the device comes back online?
    3. Ensure Data Field values are synced and stored to the respective entities.

We want to make sure there's no data loss or inconsistency if the form is filled out offline and submitted before network restoration.

Version (include the version you are using, if applicable):

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