UI Issues in Journey Task View – Contact Info Disappears on Scroll & “Save as Draft” Button Missing — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

UI Issues in Journey Task View – Contact Info Disappears on Scroll & “Save as Draft” Button Missing

in Journeys 1 comment

Following recent upgrade to Oracle 25C, we’ve encountered a couple of layout and usability issues within the Journey Task View that are impacting the end-user experience.

Please see below for details:

🔍 Summary:

  1. Contact Info panel disappears when scrolling:
    In the Journey Task view, the “Contact Info” section on the right side vanishes when users scroll down through the task content. This prevents users from easily accessing important contact details while reviewing task information.
  2. Missing “Save as Draft” button:
    The “Save as Draft” option, which previously allowed users to temporarily save task progress, is no longer visible in the task view. This limits flexibility for users who may need to pause and return to their task later.
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!