Assign Journey Task to a Matrix Manager — Cloud Customer Connect
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Assign Journey Task to a Matrix Manager

Summary:

We need to assign some Journey tasks to a manager other than the Line Manager. Currently, we can't see that option in the available List of Values.

The Compensation Manager needs to participate in a Journey, but it's not possible to use an AoR because no criteria have been defined for these managers.

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

25B


Code Snippet (add any code snippets that support your topic, if applicable):

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