When we try to upload waiver form pending action item from ESS Page we are receiving the below error — Cloud Customer Connect
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When we try to upload waiver form pending action item from ESS Page we are receiving the below error

edited Aug 8, 2025 3:36PM in Benefits 2 comments

Summary:

When we try to upload waiver form pending action item from ESS Page we are receiving the error attached in the document. Is it something we need to add any specific privilege

or any document type should be added under Employee Verification document exclusions.

Content (please ensure you mask any confidential information):

And also we found that by adding Proof of other coverage document type it was working. But can we know the reason why it was working in RUI Page but not in Redwood .

Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

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