5MB file size is serious limitation for modern phones, any option to extend it? — Cloud Customer Connect
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5MB file size is serious limitation for modern phones, any option to extend it?

edited Aug 14, 2025 6:24PM in Field Service 7 comments

Summary: Our Techs capture images to indicate work completed. 5MB file size, for most modern phones is being surpassed easily.


Content (please ensure you mask any confidential information):


We take images that indicate the completed work, these images are captured using defined properties. Is there a way to extend the 5MB limit? That limit is surpassed by most modern phones. Even ones we have from 2022 that are starting to use OFSC - have this issue.

Version (include the version you are using, if applicable):


25B May Update


Code Snippet (add any code snippets that support your topic, if applicable):

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