25C Features Not Available for Task Groups — Cloud Customer Connect
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25C Features Not Available for Task Groups

in Journeys 6 comments

Summary:

A couple of the 25C features only seem to work on tasks within a template, not tasks within task groups. Is there a way for these new features to work for tasks that are part of a task group? That is how we have our Onboarding Journeys set up (US, International, Preboarding, Onboarding).

Content (please ensure you mask any confidential information):

The two features are:

Support of Default and User-Defined Content for Journey Notifications

and

Details of Preceding Completed Journey Task Displayed in Current Journey Task

We specifically would like to use the notification feature, but receive an error message when trying to apply the changes to tasks that are in a task group.

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