Employee is not able to upload document under pending actions

Summary:

Hi,

We are facing issue where employee is not able to upload a document e.g: proof of other coverage under pending actions. So, the use case is if the employee select any coverage for optional life then the plan should get suspended and employees should upload proof of other coverage.

The document type is created and also attached under document upload train stop under Program.

In the below screenshot, it does give the option to upload a document

Thanks,

Carine.

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