How to trigger a task 1 week before hire date for Onboarding journey? — Cloud Customer Connect
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How to trigger a task 1 week before hire date for Onboarding journey?

in Journeys 2 comments

Summary:

Hello Team,

We have a client requirement to trigger a specific onboarding task 1 week before the employee’s hire date.

Is there a straightforward configuration to release a task before the hire date (for example, 7 days earlier).

Has anyone implemented this before? Is there a way to configure the task in the journey so that it appears and is actionable by the responsible party one week prior to the hire date?

If not, are there any workarounds?

Any insights or best practices would be greatly appreciated.

Version (include the version you are using, if applicable):

25B

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