Journey allocating based on details of old assignment and new assignment global transfer — Cloud Customer Connect
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Journey allocating based on details of old assignment and new assignment global transfer

edited Aug 21, 2025 6:00AM in Journeys 2 comments

We want to be able to allocate a journey when someone global transfers, but it's assigning tasks based on eligibility for the old assignment and new assignment. We want it to only be based on new assignment details. Any idea if we can do that? Thanks!

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