Manager unable to see one direct report under Team Journeys — Cloud Customer Connect
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Manager unable to see one direct report under Team Journeys

Summary:


Content (please ensure you mask any confidential information):

Hi Community,

a line manager cannot see e journey of one of its direct reports under My team > Journey > Team Journeys.

He is able to see him in its hierarchy, to see its public info and he is able to see the the task the manager has to do in that journey under My Task BUT he is not able to see the whole journey.

I have already launched the ESS process "Refresh manager hierarchy" but nothing changed.

Any help?

Cloe

Version (include the version you are using, if applicable):

25C

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