Receivables Customer Preferred Delivery Method — Cloud Customer Connect
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Receivables Customer Preferred Delivery Method

in Receivables & Collections

We have one Receivables Customer Preferred Delivery Method that keeps changing from E-Mail to Paper.  Each month the 1 person who bills this customer has to remember to go into Manage Customers and change it back to e-mail.  We are not aware of any reason that anyone else should be editing this field.  This is the only AR customer this is happening for.

Any ideas what would be causing the Preferred Delivery Method to be changed and/or how to see who is changing it?

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