How do I remove duplicate Pending Action items? — Cloud Customer Connect
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How do I remove duplicate Pending Action items?

Summary:

How do I remove duplicate Pending Actions from the ESS benefits page?

Content (please ensure you mask any confidential information):

Under Pending Actions, there are duplicate entries for each dependent and participant. One entry shows just the pending action information while the other has the same information but you can edit the information. In the example below, the pending action is for entering a PCP. If you select the pending action that has the edit option, the side table opens and you can enter a PCP.

How do I remove the duplicate pending action item that does not allow for edit?

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