Enroll in Benefits for Open Enrollment change elections screen to elect dependents isn't popping up

Summary:

I have set up Open Enrollment and testing. I have Medical, Dental and Vision set to Enrollment Rule - Current can keep or choose; new can choose and Default New-default; current same enrollment and rates and Enrollment change Change plan or option. When I log in I am still enrolled in the current plan; however, when I click on Employee + Spouse it doesn't bring the pop up window for me to select the spouse or any dependents to enroll.

If I do a marriage event it's working it's popping up the who do you want to cover option.

What am I missing in Open Enrollment that is keeping the who do you want to cover to pop up?