Redwood Dependent Designation — Cloud Customer Connect
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Redwood Dependent Designation

Summary:

With the 25A release, we now have the capability to designate dependents through the pending action item. According to the release notes, 'Contacts that are added after the life event is processed will be picked up as eligible dependents to allow participants to designate them.' However, we have observed that if this pending action exists for an employee, any newly added contact does not appear in the list of eligible dependents.

This functionality does work correctly for the 'Designate Beneficiary' pending action, where newly added contacts do appear in the list when the pending action is not yet completed.

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