Performance Approval Flow Issue with BPM — Cloud Customer Connect
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Performance Approval Flow Issue with BPM

Hi,

We noticed that Performance approval flow does not use BPM setup. We took out Comment option during approval for Performance. When the manager is submitting performance doc for approval, they are still prompted to enter comments. Once that comment is entered and submitted, the employee can then see the comments by going to Performance module > Check Approval Details.

When we logged in as the next approver and clicked directly on the BPM (bell icon on the top right) instead of going through Performance module to see the approval flow, we were NOT able to COMMENT or see the comment (as configured).

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