How to display employee plan costs and employer contributions in Self-Service enrollment?
Summary:
We are unable to see the “Details” button for benefit plans in the employee Self-Service portal.
Content (please ensure you mask any confidential information):
We need this button to be visible so that employees, just before enrolling in a plan, can access the details and review the associated costs or rates.
It is required that the system displays both:
- The cost incurred by the employee if they choose to enroll.
- The employer’s contribution to the plan.
We have already performed the configuration under “Standard Rate,” but this information is still not being displayed in the benefit plans within Self-Service.