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How to display employee plan costs and employer contributions in Self-Service enrollment?

Summary:

We are unable to see the “Details” button for benefit plans in the employee Self-Service portal.

Content (please ensure you mask any confidential information):

We need this button to be visible so that employees, just before enrolling in a plan, can access the details and review the associated costs or rates.

It is required that the system displays both:

  • The cost incurred by the employee if they choose to enroll.
  • The employer’s contribution to the plan.

We have already performed the configuration under “Standard Rate,” but this information is still not being displayed in the benefit plans within Self-Service.

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