Duplicate Potential Life Events during Benefits Enrollment (Error BEN_92337_DUPLICATE_PTNL_LE)

Summary:

Issue with Duplicate Potential Life Events during Benefits Enrollment (Error BEN_92337_DUPLICATE_PTNL_LE)

Content (please ensure you mask any confidential information):

I’m attaching a screenshot showing what is happening with the enrollments in benefit plans and programs. I don’t understand what this error refers to.

When I run the Assign Corrective Potential Life Event process for the entire employee population and then run Evaluate Life Event Participation, I get this error for all employees when I review the results:

"BEN_92337_DUPLICATE_PTNL_LE"
"This personal event cannot be processed because 'XX > Employee Full Name' has other personal events on the same day."