You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Unable to Void Life Events for Terminated Employees in Redwood UI

Summary:

Unable to Void Life Events for Terminated Employees in Redwood UI

Content (please ensure you mask any confidential information):

When an employee is terminated and a life event is added, we are unable to void the life event using the Redwood UI. However, the same action is possible in the Responsive UI (RUI). This inconsistency is causing operational challenges, as we need the ability to void invalid life events for terminated employees directly in Redwood.

It appears that the benefit relationship is removed upon termination, which may be contributing to the issue. However, since the void action works in RUI, it should ideally be supported in Redwood as well.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!