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Guidance Needed: Sending Customer Statement PDFs Directly to Printers in Oracle Fusion Receivables

Hello Oracle Community,

I'm reaching out for advice regarding printer configuration and document distribution within Oracle Fusion Receivables.

Scenario:

After running the ‘Create Customer Statements’ process, we aim to send customer statement PDFs directly to physical printers. Our current design includes multiple printers managed under multiple locations, and access to each printer is controlled by distinct duty roles in Oracle Fusion. Users can print assigned devices according to their role-based permissions.

Challenge:

Our Accounts Receivable teams operate from multiple locations (Location 1 and Location 2), but duty roles are not differentiated by Business Unit. This means office-specific printers may not be accessible to users in their local teams, leading to inefficiencies and delays for customer documents.

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