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Self-Enrolled Journey starting in deferred status

in Journeys

Summary:

We have identified that some workers that self-enrol in journeys cannot access the journey information or task details. It looks like the journey is being assigned in a deferred state. There are no delay durations or offsets in the journey. We are an Australian customer. Is the journey being assigned using UTC?

Version (include the version you are using, if applicable):

25C

Tagged:

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