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Unable to Edit the Reciprocal Flag in Customer Account Relationships

Hello,

We created a relationship between two customer accounts with the reciprocal flag left unchecked. Now we would like to update this relationship to enable the reciprocal flag. However, the reciprocal checkbox appears disabled when we try to edit the record, and we’re unable to change its value.

Could you please help us understand why the reciprocal flag becomes non-editable once the relationship is created? Also, please advise if there is a way to make this field editable while updating the existing relationship, or if we need to delete and recreate the relationship with the reciprocal flag selected.

Appreciate your guidance on this.

Howdy, Stranger!

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