Benefits Alerts not triggering notification nor email
Summary:
We are on 25C and have a requirement to notify employees when they have an enrollment window for any admin or self service life events.
Once an emp reports a self service event, it triggers an approval to Admin. Once this is approved, employee should be notified to make elections as of life event occurred /approved date and 15 days after the event.
To achieve this, we were exploring Alert " Benefits Enrollment Notification " which is neither triggering email not notification.
Content (please ensure you mask any confidential information):
- Is the expression "Date" valid? Will system send notification as of system date and after 15 days? If not, can you help us with the right expression?
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