A reminder set to trigger 18 minutes before the technician’s ETA isn’t sending the notification.

Summary:

A reminder scenario is set up to trigger 18 minutes before the technician’s ETA to send a collaboration notification. The notification is not being triggered even though the technician’s ETA is 30 minutes away.

Content (please ensure you mask any confidential information):

Below are the activities which are created in the OFSC application

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):

This is the launch condition used for above activities