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How to update the Source system for the customers created manually through UI

in Receivables & Collections 2 comments

Summary:

Hello,

We are trying to update the Source System value at the Account Site Use level for customers that were created manually. This update is required because the Credit Card FBDI load expects a Source System to be present on the customer record to Load/update the credit card

However, we are unable to update the Source System information using the standard 19-sheet Customer Import FBDI template.

Could you please advise:

  1. What options are available to update the Source System for manually created customers (e.g., FBDI, REST API, SOAP service, or any other supported method)?
  2. If this update is possible through FBDI, which specific sheets must be populated in the Customer Import template?
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