Open credit authorization amount not getting updated in the pending Case Folders
Summary:
Open credit authorization amount not getting updated in the pending Case Folders
Content (please ensure you mask any confidential information):
We have created 2 orders for a Customer and submitted. Both are in Credit Hold with same Credit Authorization amount and same available Credit limit. One case folder was released and the authorization amount/available limit is not getting updated on the other pending case folder. This would not give real time balances for the Credit analyst to release the credit holds. Please let me know if there is any process or if this is the standard functionality.
Version (include the version you are using, if applicable):
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