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I need to trigger/allocate Journey based on DFF value

in Journeys 1 comment

Summary: Hello,

We've added a DFF to the "Request a New Position" screen and configured a journey that is currently triggered by the "Transfer" action. However, we need the journey to be triggered based on the response to the Position DFF instead.

The DFF uses a Yes/No LOV, and the journey should only be triggered when the value is "Yes." In other words, if a person occupies a position where the DFF is set to "Yes," they should automatically receive the journey; if it is "No," the journey should not be assigned.

Is it possible to achieve this by creating a Fast Formula to evaluate this condition and then including it in the journey’s eligibility profile? Or is there another approach, such as using an integration? Any suggestions would be appreciated.

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