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Configuring collections strategy based on the number of days invoice is overdue

edited Feb 25, 2026 10:51AM in Receivables & Collections

Summary:

I would like to understand how to configure collections strategy to achieve following outcome :-

Invoice Overdue

Task

15 days overdue

Dunning1

30 days overdue

call to customer

45 days overdue

Dunning2

60 days

call to customer

over 75 days

dunning 3

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