You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to include an Agent task (Guided Journey) in the Employee Journey

in Journeys 2 comments

Hello,

We created a Guided Journey with Task Type = Agent (as shown in the image below), and we would like to understand whether it is possible to include this Guided Journey in the employee journey, so that within the journey the employee can ask questions about the journey to this agent.

If so, how should we configure this in the environment?

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!