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Journeys Background and Thumbnail Image not loading in Self Service Page

in Journeys

Summary:

Journeys Background and Thumbnail Image not loading in Self Service Page

Content (please ensure you mask any confidential information):

We were using Journeys for quite sometime. After the quarterly update the journey thumbnail / background image is not loading. We understand that this is a common issue. We try to reuploaded the image and run the "Update Assigned Journey Attributes Based on Modified Journey Template" process.

But the image display take effect from the new journey assignment. Already assigned journeys still not display the thumbnail. Is this expected behaviour ?

Version (include the version you are using, if applicable):

26A

Code Snippet (add any code snippets that support your topic, if applicable):

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