Conditional Task Routing within Oracle Journeys
in Journeys
Hi All,
I’m currently exploring the possibility of implementing conditional logic (branching) within Oracle Journeys and wanted to understand how others in the community are approaching similar requirements.
We have a use case around a sickness/absence journey where the business would like to drive different sets of tasks based on absence duration, for example:
If absence is less than 7 days → trigger one set of tasks
If absence is 7 days or more → trigger a different set of tasks
From my understanding so far, Oracle Journeys does not support dynamic branching within a single journey based on such conditions out-of-the-box, and this would need to be achieved through configuration or alternative design approaches.
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