Custom Object BPM Approval Process Not Working as Expected
in Sales
Hello Experts,
I am implementing an approval workflow for a custom object in Oracle CX Sales.
Configuration completed:
- Custom object workflow starts when InitiatorStatus_c = Submitted.
- Workflow is associated with BPM process BPM_for_QuickPay_Payments_AHC_and_AHC_Contracting.
- FlowStatus_c is configured as the workflow status field.
- Title1 is mapped to RecordName.
- BPM Worklist notifications are configured as actionable.
Expected behavior:
When the initiator submits a record, it should be routed to the approver, who can approve or reject it through actionable notifications.
Issues encountered:
- Notification title displays the custom object name instead of the RecordName value.
- Approval tasks are automatically transitioning to
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