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Instance stuck in STARTING state and unable to stop

in OCI - General 4 comments

My compute instance has been stuck in the STARTING state for an extended period.
I am unable to stop, reboot or reset.
This started after an attempted shape resize from VM.Standard.A1.Flex 4 OCPU / 24 GB RAM to 2 OCPU / 12 GB RAM
The work request ocid1.coreservicesworkrequest.oc1.eu-marseille-1.abwxeljrrhxi6nfjk5vyk34utn3qxzt5t4xli2zhwqn356izfrdbw6kr5sgq
failed with:
InternalError - A problem occurred while starting the instance. Please retry or contact support at https://support.oracle.com.

Instance OCID:
ocid1.instance.oc1.eu-marseille-1.anwxeljrn5wrzmac2sr6ypc5dy3rlfdwez2ddplk6aytsdonnnnzydjml4eq

Could you please help unlock the instance and restore it to a stable state.

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