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At what point does the task id or checklist id gets generated for a Guided Journey?

edited 9:19AM in Journeys 4 comments

Summary:

We have Created a Guided Journey on candidate application page where it is linked to a talent profile report, when a user opens candidate page they click on see document then report output for that candidate should be downloaded

Whoever a user is clicking on the see document a blank page gets downloaded after 10-15 min of delay.

Any one any ideas how to troubleshoot this?

Thanks ,

Roma

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