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Oracle Cloud Free Tier Account Compromised – Unable to Recover Since 2024

in OCI - General

Summary:I am the original owner of an Oracle Cloud Free Tier account. I lost access to my account in 2024 and have been trying to recover it ever since. Password reset emails are not delivered to my original registered email address, and I believe the account has been compromised. Oracle Live Chat directed me to Customer Connect because chat support cannot access Free Tier cloud environments. I am requesting guidance on the official account recovery process.


Content (please ensure you mask any confidential information):Hello Oracle Team,

I am requesting help recovering my Oracle Cloud Free Tier account.

I am the original owner of this account and have been trying to recover it since 2024.

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