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OCI Free Tier account access recovery — password reset emails not received

in OCI - General 1 comment

Summary:

Unable to access an OCI Free Tier account because password reset emails are not received. Oracle live chat directed me to this forum.

Content:

Hello Oracle team,

I cannot access my Oracle Cloud Infrastructure Free Tier account. I have requested a password reset several times, but the recovery email never arrives.

I contacted Oracle Support via live chat and was directed to Cloud Customer Connect to request assistance for my Free Tier account.

Could an Oracle moderator please help me verify the account status and recovery email configuration, investigate why the reset emails are not being delivered, and route the issue to the appropriate account recovery or Identity team?

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