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Free Tier tenancy termination requested in Oct 2025 never completed, cannot log in or sign up again

in OCI - General 1 comment

Hello,

I requested the termination of my Oracle Cloud Free Tier tenancy in October 2025. Almost a year later, the account still shows as "pending delete". As a result:

  • I cannot log in to the account.
  • I cannot create a new Free Tier account, because the old tenancy still blocks sign-up.

I do not need any data from the old tenancy. Could someone from Oracle either complete the pending termination, or release the email address, payment method and phone number tied to it, so I can sign up again?

I can send the account details (cloud account name, email, CSI, subscription ID) privately if a staff member asks for them.

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