You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Cannot access OCI Free Tier account — password reset emails not received

edited Oct 29, 2026 4:45PM in OCI - General

Hello Oracle team,

About two months ago, I successfully registered for Oracle Cloud Free Tier and created a compute instance. After a period of inactivity, I can no longer access my existing cloud account.

I checked my original welcome email and tried the sign-in link provided there, but I still cannot sign in.

I am experiencing the following issues:

  1. On the standard Oracle Cloud sign-in page, my original Cloud Account Name is rejected with:
    “That name didn’t work, want to try again?”
  2. My existing account appears in the account selection list under the “Default” identity domain. However, selecting it results in:
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!