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Unable to Sign In After Successful Password Reset - Invalid Username or Password (PAYG Account)

in OCI - General

Hello Oracle Team and Moderators,

I’m unable to sign in to my Oracle Cloud Infrastructure tenancy even after successfully resetting my password multiple times.

Issue Details:

  • I can complete the password reset process successfully and receive the confirmation email stating that my password has been reset.
  • However, when I try to log in with the new password, I always get the error: “Invalid username or password.”
  • I have already tried:
    • Resetting the password several times
    • Using Chrome Incognito mode and different browsers
    • Clearing cache and cookies
    • Confirming the correct Cloud Account Name (Tenancy) and Identity Domain (Default)

Account Background:

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