Redwood
Discussion List
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CX extension generator for service objects in redwoodSummary: Is CX extension generator available for service objects in fusion sales (redwood)? I created the cases object (standard service object) under contacts. Even if …
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Redwood: Self Paced LearningSummary: Hi there, We are looking at implementing Redwood: Self Paced Learning and I'm just trying to get ahead of the game and see if there are any known issues/bugs et…
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Learning Admin Experience RedwoodPlease can Oracle advise if there is an area within Customer Connect which has details of the above Learning admin experience if terms of what the functionality is and a…
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The Managers not able to view learning status for learners in the MSS redwood page.The Managers are unable to view the learning status of learners on the MSS Redwood page. They have direct reports but are unable to view anything, as the page appears bl…
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There should be an interface where Training Engineers/HoD can enter the Individual Training needs.The client requirement is to have an interface or portal within the Learning Management System that will allow designated users—Training Engineers and Heads of Departmen…
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HSDL for Learning record completionSummary: Hello Team, Currently we are updating learners' record statuses via HDL. Is there a way to update via HSDL? Thank you.
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Take Again option is not showing for ActivitiesSummary: Hi Team, We have created two courses, both containing the same type of activities, and tagged them to Self-Paced offerings. Course 1 was assigned to a user and …
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Facility of Start Time & End Time in Self paced ActivityClient is requiring the Facility of Start Time & End Time in Self paced Activity to conduct time based activities having Q/A
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How does a manager recommend learning?Summary: When a manager goes to My Team>Learning>Assign Learning, there are only assignment types for Voluntary and Required. How do they recommend learning from My Team…
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Redwood My Team Withdraw LearningSummary: Within Redwood My Team Learning line managers are given a button to withdraw learning that is voluntary, when selecting this button the line manager is taken ba…
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Learning Access Denied in Redwood PagesHi, We have enabled Redwood pages for Learning in 24A as per steps provided in implementation guide but learners are not able to access the learning item it says Learnin…
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The Learner is not able to confirm attendance using URL or QR CodeWe require to enable the Learner Attendance Form and QR Code Feature which has been released in 24D. We have enabled it in the activity for ILT Learning. Below are the c…
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Redwood Documents of records page not showing Direct reports in My teamSummary: After enabling the Redwood for document of records not able add any document or search employee from the page. Content (please ensure you mask any confidential …
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redwood learning, why am I not seeing a Lunch button on the offering activities?Summary: We have enabled Redwood Learning in our test environment. I just discovered that there is no button to launch the activities in the offering. I am able to enrol…
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How to integrate both Coursera and LinkedIn to OLC?Summary: How to integrate both Coursera and LinkedIn to OLC? Content (please ensure you mask any confidential information): Version (include the version you are using, i…
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Redwood: Self Paced Learning: Publisher values not showing up in self paced learningSummary: Redwood: Self Paced Learning: Publisher values not showing up in self paced learning When creating the self paced learning, under definition tab > details secti…
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Role Guide Stuck in DraftHello All, I am attempting to create a Role & Capability Guide, but it appears there is no way to get the guide out of 'Draft.' The Oracle guide for creating says "Activ…
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Observation checklist transfer to another observerSummary: It was my understanding that a Manager can transfer a observation checklist to an another observer which can be ANYONE in the organization. Is this no longer tr…
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How to hide rating status of a course under learning catalogSummary: Hi, we are able to see rating details for some of the courses, we have requirement to hide the details. attached the screenshot for reference Please guide us ho…
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Disable Page of Learn Self Service Landing Page - SearchSummary: Hi team is it possible to disable the Learning Sef-Service Search page? what would the profile be?e Remove these functions from the employee role and still disp…
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How to add new message in Withdraw request page in employee loginSummary: Hi Team, We have a requirement to add new message in Withdraw request page in employee login, please suggest me on this. Content (please ensure you mask any con…
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learning recommendations page is not visible post 24ASummary: Unable to find the task for Learning recommendations post 24A. Content (please ensure you mask any confidential information): My client Group -> Learning -> rec…
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Learner Unable to Rate Learning Course in Redwood pageSummary: Hi Team, While trying to rate the course after completion, I am getting below error. Navigation: ME> My Learning > Filter by Completed Learning > Action> Select…
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Custom Learning Admin unable to edit Course and create or edit OfferingSummary: Custom Learning Admin unable to edit Course and create or edit Offering Content (please ensure you mask any confidential information): Custom Learning Specialis…
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Hide Withdraw Button at offering level from learnerSummary Hi Team, We do have a requirement to remove withdraw option button at offering level when someone is enrolled from course level with required assignment or initi…
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Is GlobalAccessGroupRelation.dat file supported for Redwood Self-Paced Learning objects?Summary: Hello experts, For those of you currently testing / using the new Self-Paced Learning Redwood Admin experience, could you please confirm if GlobalAccessGroupRel…
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Alerts offering types in notificationSummary: Hi team I need some help My scenario is a little different, I need to return the type of offer in the notification, I used the following tokens${offeringDeliver…
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How to score learning assessments/questionnaires for multiple choice questions?We are struggling to find solutions for what should be a very simple answer on Learning Assessments/Questionnaires. How do you properly score a multiple choice "select a…
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Line Managers are unable to assign learning because the "Person" Segment is not reflecting dataSummary: In 25A, Line Managers are unable to assign learning because the "Person Segment" is not reflecting any employees Content (please ensure you mask any confidentia…
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Benefits AI Agents - Benefits Analyst & Benefits Policy AdvisorIs the placeholder for Benefits Analyst and Benefits Policy Advisor have different placeholder or it works as one single AI agent? (as per 25C)